Refunds and Exchange Policy
At GEAR GAIT, we stand behind the quality of our products and want you to be completely satisfied with your purchase. If you're not happy with your order, please review our policy below:
Returns & Refunds:
- You may return unused, unworn, and undamaged products within 30 days of receiving your order.
- Items must be in their original packaging and accompanied by proof of purchase.
- Refunds will be processed within 7-10 business days upon receipt of the returned item.
- Shipping costs for returns are the responsibility of the customer unless the item is defective or incorrect.
Exchanges:
- If you receive a defective or incorrect item, contact us at info@geargait.com within 7 days of receiving your order.
- We will arrange for an exchange or replacement at no additional cost.
Non-Returnable Items:
- Customized or personalized products.
- Clearance or final sale items.
- Used or damaged items (unless they arrived defective).
For any return or exchange requests, please reach out to info@geargait.com, and our team will assist you promptly.